SHOPPING GUIDE
| Material
Our products are crafted from sterling silver (925) and 18K gold. We proudly use precious metals that are fully recyclable. With proper care, silver can be worn indefinitely, while gold remains eternally valuable—as evidenced by ancient jewelry pieces preserved in museums worldwide.
As our designer has a metal allergy, we are committed to using only high-quality materials. However, if you experience any symptoms of a metal allergy, please stop wearing the item immediately and consult a doctor.
| Care-guide
Please store your jewelry in the provided pouch and avoid exposure to hot water, cosmetics, perfume, chemicals, and sweat to maximize its longevity.
[ SILVER ]
Sterling silver is marked "925," meaning it is 92.5% pure silver alloyed with 7.5% other metals for added durability and resistance to damage. Silver can tarnish due to natural skin oils or sulfur in knitwear, but tarnish can be easily removed with a silver polishing cloth or silver dip solution. We apply rhodium plating or additional silver coating to enhance longevity and prevent tarnishing.
[ 18K/24K coating ]
Our gold items feature thick gold plating (1 micron or more) over sterling silver for superior durability compared to standard plating. Gold-plated items should not be polished aggressively. Instead, gently dust with a soft cloth, clean with warm soapy water, or briefly immerse in a silver dip. The longevity of the gold layer depends on your wearing habits—we cannot guarantee an exact duration. We recommend removing gold-plated items during sports, cooking, bathing, or any activity involving moisture or chemicals.
[ 18K ]
18K yellow gold is marked "750" and consists of 75% pure gold alloyed with silver and copper. It requires minimal maintenance and only occasional gentle polishing. With proper care, it remains beautiful for a lifetime.
| Repair
Please add on cart to repair your product.
For smooth processing, please Contact us or DM us after purchase.
- Size down (up to -2 sizes) | From USD 15-
- Size up (up to +2 sizes) | From USD 15-
- Chain repair | From USD 10-
※ We only accept +-2 size change
※ We might not be able to change the size of a ring with stones
| Aftercare
Please add on cart to clean your product.
For smooth processing, please Contact us or DM us after purchase.
- Re-polishing | From USD 15-
- 18K or 24K coating | From USD 15-
- Rhodium plating | From USD 15-
※ Price might be changed depending on the size of the item
※ We might not be able to change the size of a ring with stones
| Engraving
Please add on cart to engrave your words.
We use laser engraving for precise, permanent results.
For smooth processing, please Contact us or DM us after purchase.
- Inside the ring | From 20USD-
- Pair ring | 30USD (for 2 rings)
- Flat surface | From 20USD -
※ Words must be less than 12 letters.
Discuss with us if you would like to add longer words.
※ Price might be changed depending on the number of words
※ We will present various font choices after the payment
※ Make sure you can not return engraved items.
| Payment
We accept the following payment method:
- Credit and debit cards (Visa, Mastercard and American Express )
- PayPal
- Google pay
- Apple pay
By Contact:
- Bank Transfer (恒生銀行)
- HK Alipay ( DM us )
- 支宝付 ( Go to our Wechat or 小红书 official store: otano_official )
- Wechat pay ( Go to our WeChat or 小红书 official store: otano_official )